Privacy Policy

 

Commitment

We are committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the Data Protection Act 1998. Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.

Purpose

We provide you with the information set out in this Privacy Policy so that if you share your personal data with us you are aware of what we do with it.

Data Controller

Browell Smith & Co is the data controller of your personal data and we will only collect information in accordance with the Data Protection Act 1998. Our contact details are listed below.

Use of Personal Data

We use the information that you personally provide to:

  • Improve the information and support we provide
  • Process any requests you make
  • Provide you with information about products and services we offer
  • Conduct marketing research
  • Sensitive Information

We will never collect sensitive information about you without your express consent.

Third Parties use of your Personal Data

We will not sell or share your personal data with others.

Tracking

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.

Security

We are committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes

Any changes to this Privacy Policy will be posted here.

Cookies

Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. By continuing to use this website with cookies enabled, you consent to our use of cookies.

Our website employs cookies only to provide us with general information about how our website is used. However, no personal information that would enable us to identify individuals is either obtained or stored in these cookies.

Cookies are often used to track a user’s browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.

We use a third party service provided by Google Analytics to provide us with further general information about the performance of this website. The data collected by Google is aggregated to show general trends and does not identify individual users. From time to time, we may also use other third party services such as Facebook, Twitter and other social media, the presence of which will be readily apparent from their on-screen icons. In each case, any cookies set by the providers of these services are set by them directly. They are not set by this website and we have no control over them. Please refer to these services’ own privacy policies if you wish to check how they use cookies.

Should you wish to disable cookies, please refer to your browser’s Help function. Please note, however, that many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.

Monitoring and recording of telephone calls

Browell Smith & Co reserves the right to monitor and or record telephone calls subject to and in accordance with law. All recordings are Browell Smith & Co’s sole property and any records so kept shall be conclusive proof of instructions given or alleged to have been given in the event of a dispute. Any information or any such recordings are subject to disclosure under the Data Protection Act.

Contact us

If you have comments or questions about our privacy policy please email them to advice@browells2.urdev.co.uk or contact us at 0800 107 3000.

Request a Callback

Request a callback and our team will be back in touch as quickly as possible for a free initial consultation. We're continuing to deliver a quality service and our teams are available to take new enquiries and manage existing caseloads via calls and/or video conferencing.